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Customer Reviews

Based on 121 reviews
85%
(103)
12%
(15)
2%
(2)
1%
(1)
0%
(0)
Fire in Virginia

This is our second fire pit. We installed one in California and liked it so much, ordered on for Virginia.

Excellent Experience

Fire Pit Oasis was very helpful in our choosing a fire pit. Thew are well informed, had better prices than other retailers on the internet, and shipped promptly!

Good bowl

Bowl is good height and puts out a good size flame and heat. Pretty quiet as far as the source of gas flowing through it. Easy to install. Reason it's not perfect is the stain or color of it is kinda blotchy possibly just a quick color job and I wish I could find a cover made for it that isn't just stainless steel something more appealing to use it as a table top when not in use. Overall very happy with it.

TOP Fires by The Outdoor Plus Cazo Copper Fire Bowl 24"

Prism Hardscapes Moderno 3 Fire Bowl

Lava Stones

Wish you would recommend the proper amount of lava stones on your website. I purchased 3 bags and it looks sparse. Probably need to add a 4th

Eric,

I'm sorry about that, we're always happy to answer any questions if you need help or guidance about an item. If you send us pictures to our support email we'll be happy to take a look and see if you need more lava rock!

Thanks!

Waiting on second order. Has it been sent?

Cracked

I’m Currently awaiting a response from your team for an issue that developed weeks ago. The concrete frame cracked after the first use.

Prism Hardscapes Tavola 8 Fire Table

Happy with our Prism Firepit in Georgia!

The firepit met our expectations for quality, design and function. Worth the wait. As we are rolling into fall, the mountain nighttime air is perfect for using our firepit (square, natural,) which creates another inviting room on our patio. We did the trade out of lava rocks for black glass and it’s stunning as well as strong heat.

The best patio heater I have purchased.

Elementi Metropolis Fire Table

Great looking fireable!

Love the looks and quality of the fireable. Have only used it a couple times so far but expect to have a lot of gatherings around it this fall. The cement looks nice and we have had lots of compliments on it. There are drain holes in the stainless steel fire insert to drain any water in case it gets in. The cover is good quality as well.

Works fine being close to the beach the wind took it off once but my fence grabbed it. I will re think that issue.

Pyromania Avalon Fire Table

Carmen slim fire pit

Love it and the customer service was great.

Very happy with the fire bowl and the service from Fire Pit Oasis

Prism Hardscapes Moderno 6 is an awesome product for our new outdoor patio area. The fire bowl is very well constructed and solid. (350+ lbs !) and made for concrete. This model has a 5" lip around the edge that you can put either your feet of a drink on which is very convenient. Our model is natural gas and our installer said it was the easiest install based on the ease of access to the gas line hole in the bottom. The burners and the lava stone put out an amazing flame that is extremely warm and inviting to sit around. You feel the heat from over 12 ft away !

I am extremely happy with the service Fire Pit Oasis provided. They are an awesome company to work with as they gave us the best pricing around and more importantly, kept us in the loop as far as delivery and timing on the fabrication and delivery. This was an all-around great experience, and the way a business should be run.

We did a lot of research on fire bowls and Prism Hardscapes is the company that provides the best product and this model, the Modero 6 is perfect size for a 20 X 25 patio area - it is 39" in diameter and roughly 16' tall and good strong flame, even with natural gas feed.

Terrific customer service

Love my Modeno fire table. It arrived looking just as I expected. Very easy to set up, too. I must call out the excellent customer service. Every email was responded to within hours. Very helpful.

Almost perfect

I love our Fire Table and realize it had to ship across the country however, it arrived with a chip on the corner of the propane door, a screw missing from the door hinge, and a small hole on the side near the propane turn on/off spot.

Loving our new Fire Pit!

We just love our latest attraction, our oversized 72 inch firepit! We've added some colored glass to match our pool plaster and it looks amazing! Best option for us given the location of our gas line that runs to the house. We've already spent many evenings and nights enjoying our purchase. Thank you for making our delivery happen! Much appreciated!!

Beautiful and Excellent Heat Output

We are incredibly pleased with the quality of our fire pit. It throws great heat, was easy to install and seems very well-designed. It’s the focal point of our backyard, and paired with the tumbled lava rock, we couldn’t be happier with the way it looks.

My fire pit Oasis!

It’s the best with a light snow falling😊🥰

K
Elementi Wind Screen for Lunar Bowl and Fiery Rock Fire Table
Kiersten K.
Beautiful and practical

The windscreen is so beautiful and adds an elegant touch to an already striking fire pit. And it works! Very happy with my purchase.

We haven’t received the fire pit from the manufacturer yet.
It would be here for another 2-3 weeks. Ask us then. Thx, G

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